Frequently Asked Questions

About US

Q. What is Business Process as a Service (BPaaS)?

BPaaS is a complete end-to-end solution that provides all three core components of a business solution, People, Process, and Technology, as a service. It combines both Software and Service cloud delivered. It is the evolution of traditional business process outsourcing for solutions, services and sourcing.

NaviSource delivers a "Virtual Operations" center. An operational model that grows and shrinks with your needs and provides the required flexibility to CXO’s to effectively manage their organizations. It provides the ability to establish a "fixed defined cost" for a complete business process and "transaction-alize" business process, allowing corporations to leverage "pay-per-use" model.

Q. What is the goal?

Reduce spend, lower costs, and enhance operations.

Total Spend & Operations Control in an android/iPhone app, cloud based GL direct payment & allocation with cost centers as a strategic resource.

Granular level LEAN implementation across departments. NaviSource is The Singularity of accounting function & operational efficiency.

We provide an independent triple bottom line solution enhancing people, planet and profit. We take your non-core work to the best talent, at the best price, with the least amount of risk and reduce hard costs through massive aggregation.

We restructure clients for growth through OutSource Fusion, a LEAN operational technology coupled with SpendVue branch accounting to provide actionable insight into spend and operations costs.

As The NON-core, Core, NaviSource focuses on Indirect Spend which includes all goods and services you buy that are not sold to your customers including your internal cost of managing these goods and services

Q. What is SpendVue™?

We developed SpendVue™ for a clear, comprehensive view of all corporate spend. This not only satisfies the regulatory demand for transparency, but it also implements best practice. SpendVue™ is an 'on demand' service, providing companies with the technology and services needed to control corporate spending at a low cost of ownership.

SpendVue™ Spend Management includes applications for spend analysis, sourcing, procurement, payment, distribution, warranty, asset, reconciliation and supplier enablement. Intuitively manage your vendors and spend- it's one long, cool drink of water.

SpendVue™ is core independent transforming accounting and operations data flows into a fully allocated branch accounting platform.

SpendVue™ is an OutSource Fusion™ partner, technology for Leveraged Procurement Service (LPS), an e-Business On Demand product.

Q. What are OutSource Fusion™ and the Spend Beast?

Many companies simply cannot afford 10% of their workforce dedicated to non-core procurement, operations, and accounting function. Only Fortune 100 companies with deep pockets can afford on-staff deep domain expertise to manage indirect spend. And many of them are choosing to outsource non-core processes.

We call the total cost of non-core infrastructure including indirect spend itself the Spend Beast.

Indirect Spend includes all the goods and services you buy that are not sold to your customers. In other words - you don't make a dime.

Think about that. You have huge fixed and variable costs dedicated to things that do not contribute one dime to your bottom line - this insidious monster devours profits.

How many employees and how much infrastructure do you have tasked to non-revenue generating activities?

OutSource Fusion™ are domain specialists, manufacturing plants, service providers and distribution channels interacting through SpendVue™ to address the complex system of non-core management.

OutSource Fusion™ utilizes NaviSource Artificial Intelligence (AI) to manage processes and over 4000 industry resources to deliver the Lean Six Sigma business management strategies favored by the Fortune 100.

Focus on what you do best and let us do the rest- OutSource Fusion™.

Q. What are some products & services that can be sourced and managed by OutSource Fusion™?

Managed savings opportunity includes the following:

  • Business Forms Management
  • Banking Products
  • Banking Products Services
  • Business Machines
  • Capital Equipment/Machinery
  • Commercial Printing
  • Commercial Printing Services
  • Computers
  • Consulting Services
  • Distribution
  • Facilities & Services
  • Financial Services
  • Fixed Asset Management
  • Information Services
  • Janitorial Paper Products & Cleaning Supplies
  • Life-Cycle Product Management
  • Life-Cycle Warranty Management
  • Managed Print Services
  • Maintenance Management
  • Maintenance Services
  • Marketing Services
  • Medical / Surgical Supplies
  • Medical Devices
  • MRO (Maintenance, Repair & Operating) Supplies
  • Office Equipment
  • Office Furniture
  • Office Products
  • Office Supplies
  • Print Document Services
  • Printers
  • Promotional Products
  • Software (Box, ASP, SaaS)
  • Systems Integration
  • Tasks Management
  • Technology Products
  • Web-to-Print & Dynamic Imaging
  • Other not classified elsewhere

Indirect Spend Categories

In the way Wal-Mart replaces a town full of specialty providers, OutSource Fusion™ augments a purchasing department's "stable" of non-core providers. We have the same advantages as a Wal-Mart as to aggregation potential across multiple clients and plants, superior technology, direct distribution with access to best global source.

Q. Who are the OutSource Fusion™ Alliance Partners and how to become one?

We maintain a database of 3500+ ISO 90011 certified manufacturers and service providers providing strategic depth for each domain. In addition, we maintain certifications with major technology manufacturers, service and software providers. With unparalleled domain expertise, comprehensive supplier database2, and a robust spend management platform we help companies achieve dramatic business process improvements on top of tangible hard cost savings.

To get information on becoming an Alliance Partner, to provide products or services to our contract clients, complete the Alliance Partner Contact Form.

Q. How to save money?

Replace people. Reassign staff. Being digital we are able to combine the global distribution channel with procurement, requisition, distribution and accounting software and tailor the enrollment for each client. This enables us to replace many analogue systems with digital process. For example, rather than employ people to distribute supplies and services throughout client branches we deliver them directly from the Tier 1 channel to the client's corporate user. We can replace client's internal distribution infrastructure including people, warehouses, storage rooms and vans. Up to ten percent of a client's workforce can be fully or significantly involved in the resource management process, from receiving to payment we replace 99% through our digital process.

Replace consultants. NaviSource incorporates the premier tool set used by Fortune 100 resource management consultants. Each transaction is monitored for continuous improvement and cost management measured using LEAN, Six Sigma and ISO QMS strategies within a scored matrix.

Replace software. We have found companies use an assortment of software applications to accomplish resource management. For acquisition, many use a purchasing application whose total cost is a dedicated employee plus initial and annual licensing fees. These same companies may use applications for branch accounting, vendor management, contract management, due diligence, invoice verification, risk assessment, warranty management, asset management, and maintenance management. Moreover, these applications are distributed widely across the enterprise each with an independent database and various levels of usage competency. The NaviSource platform provides all of these functionalities in a single unified database. We also actively look for new solutions to incorporate.

Hard + Soft savings. Reduce non-interest expense 20%-40% through outsourcing function (employees, infrastructure, etc.), and reduce the price 10%-50% on many products and services managed by our platform.

Accuracy. It is impossible to be invoiced and pay for anything not received. It is impossible to pay for more product than actually received. It is impossible to pay for anything that does not meet specifications. It is impossible to double pay. It is impossible to forget to apply a credit or an unpaid rebate. It is impossible to enter a production order of any product without direct approval of the responsible person(s). The heart of the NaviSource platform is accountability and accuracy.

Q. What is required of our IT department?

Nothing, there is no software or hardware to maintain. The system is fully monitored for seamless upgrades and scaling. We monitor your system, ensure you have immediate access to new features, and scale your system to maintain peak performance whether you have 10 users or 10,000 users. Your IT team is a strategic resource. We treat them that way by freeing up their time to focus on core processes.

Q. How long is the conversion process and how does it impact our operations?

We convert your operations within 30-60 days. Conversion is transparent to core employees and other than four hours of training there is no impact on operations.


---------------Footnotes---------------
  1. ISO 9001 is an international set of five related standards for qualification of global quality assurance and quality control standards. Adherence is accomplished through an application process for ISO 9001 certification in company standards for inspecting production processes, updating records, maintaining equipment, training employees and handling client relations. It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. The ISO 9001 guidelines provide a comprehensive model for quality management systems that can make a company global best-in-class.
  2. Even as digital systems have removed the "problem of locality" enabling shoes made in Asia to be readily available in Everytown companies maintain legacy supply agreements with product source based on locality rather than on best-in-class global provider. Our inventory control systems bring best-in-class global provider commercial products to Everytown.